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Communication Skills – 4 Aces Hospitality

Communication Skills

Essentials of communication, modes, channels, methods, streams – formal and informal

Comprehensive understanding of the impact of communication
Games and exercises to improve workplace communication skills
Debates, Group discussions, Extempore
Barriers to communication and ways to overcome them
Mastering the art of conversation- listening, speaking, questioning
Para-verbal and non-verbal communication
Body language, first impression, negotiation , facial expressions , Charismatic communication
Communication for competitive differentiation