Shaju Jose – a Hospitality Trainer, Hotel Management Consultant, Mentor and Life Coach. An IHM Chennai product holding around 30 years of professional experience with branded hotels, standalone units, Hill, Beach, Heritage and Back water Resorts, Business & Airport Hotels, Boutique Hotels, Cruise Lines, and hospitality management consulting companies. Having worked with different styles of management over the years, 4 Aces is now fully equipment to identify the gaps and augment them with the necessary and adequate support in all quarters of their integrated business.
Educational Lineage :A Physics Graduate supplemented with a professional 3 year Diploma in Hotel Management and Catering Technology from IHM, Chennai, a premium institute reputed for its culinary teachings, gastronomic education and hotel/ hospitality Management. Augmenting his portfolio with two post graduate diplomas in Tourism and Marketing Management respectively with an additional Masters in Business Administration was a deliberation for a leverage in the career pathway.
Alongside he also pursued a Masters in Social Work and a Certificate IV in Community Services as an alternative option to his career in Australia.
Having gained competence in both the streams he has added up a Certificate IV in Training and Assessment ( TAE 40116 ) and a Certificate III in Business and Entrepreneurship to stay current towards compliances on training deliverances.
From the Trainers Desk
Inspiring Quotes coined into our core values
Business /Corporate– In Africa every morning a deer wakes up. It knows it must run faster than the fastest lion or it will get killed. At the same time a lion also wakes up. It knows it must outrun the slowest deer or it will starve to death. It doesn’t matter who you are, deer or lion. When the sun comes up, you better be running .
Aged Care / Retirement Living -Old age need so very little, but needs that little so much
Hospitality / Customer Care – Customer is the most important person on our premises .. He is not an intruder into our business. He is the purpose of it. We are not doing a favour by serving him rather he is giving us an opportunity to do so. ( Mahatma Gandhi )
Benefits
4 Aces is a professional organization designed to identify, support, guide, enlighten and develop the potential in people playing different roles in the hotel / hospitality / Customer centric industries. It also extends its training services beyond hotels, restaurants, functions, catering, clubs etc. to community associations, aged care units, retirement living residences and all other customer oriented entities . It strives to infuse value based training to all faculties of deliverances with emphasis on the moment of truth. It offers a unique experience to anyone looking to develop their business and Career.
